Ninewin Casino Privacy Policy
At Ninewin Casino, we prioritise your privacy and are committed to protecting your personal information in accordance with UK data protection laws. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our online casino services.
Introduction
As a leading online casino tailored for UK players, Ninewin Casino operates under strict regulatory standards set by the UK Gambling Commission (UKGC). Our privacy practices align with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring transparency and trust in every aspect of your gaming experience.
Information We Collect
We collect various types of personal data to provide and improve our services. This includes:
- Personal Identification: Name, email address, date of birth, and contact details provided during registration.
- Financial Information: Payment details for deposits and withdrawals, processed securely via licensed providers.
- Gaming Data: Account activity, betting history, and preferences to personalise your experience.
- Technical Data: IP address, device information, and browser type for site functionality and security.
We only collect data necessary for our legitimate interests, such as verifying identity under Know Your Customer (KYC) requirements.
How We Use Your Information
Your data is used responsibly to:
- Facilitate account creation, deposits, withdrawals, and gameplay.
- Prevent fraud, money laundering, and underage gambling in compliance with UK regulations.
- Send promotional offers and updates, with options to opt out at any time.
- Analyse usage patterns to enhance our platform and services.
We never use your data for purposes outside those outlined here without your explicit consent.
Sharing Your Information
Ninewin Casino does not sell your personal data. We may share it only when necessary with:
- Trusted third-party service providers (e.g., payment processors, analytics tools) bound by data protection agreements.
- Regulatory authorities like the UKGC for compliance checks.
- Law enforcement if required by UK law.
All sharing adheres to UK GDPR principles of minimisation and accountability.
Data Security and Protection
Your privacy is paramount. We employ industry-leading measures including:
- SSL encryption for all data transmissions.
- Secure servers hosted in the UK and EU with robust firewalls.
- Regular security audits and compliance with ISO 27001 standards.
As a licensed operator, Ninewin Casino ensures fairness and safety, with random number generators (RNGs) certified by independent bodies. Your data retention is limited to 6 years post-account closure, or as required by law.
Your Rights Under UK GDPR
You have the right to:
- Access, correct, or delete your personal data.
- Object to processing or request data portability.
- Withdraw consent for marketing at any time.
To exercise these rights, contact our Data Protection Officer via the details below. We respond within one month.
Cookie Policy
We use cookies for essential functions, analytics, and personalised ads. These include session cookies for login and persistent cookies for preferences. You can manage cookies via your browser settings. For more, see our Cookie Policy.
Changes to This Privacy Policy
We may update this policy to reflect legal changes or service improvements. We'll notify you via email or site notice at least 14 days in advance.
Contact Us
For privacy queries, email privacy@ninewin.com or write to Ninewin Casino, Data Protection Office, [UK Address]. We're here to assist with any data protection concerns.
Frequently Asked Questions (FAQ)
What personal data does Ninewin Casino collect?
We collect essential data like your name, email, and payment details for account management and security, always in line with UK GDPR.
Is my data shared with third parties?
Only with trusted partners for service delivery, and never for marketing without consent. All shares are GDPR-compliant.
How long is my data stored?
For active accounts, as needed; post-closure, up to 6 years for regulatory purposes, after which it's securely deleted.
How can I request to delete my data?
Submit a request via our support portal or email privacy@ninewin.com. We'll verify and process under your right to erasure.
Ready to enjoy secure gaming? Sign up at Ninewin Casino today and experience peace of mind with our robust privacy protections.